New Patients – Orthodontic Care in Hermitage, PA
What to Expect When You Start Your Smile Journey
At Craig Family Orthodontics, we make it simple and comfortable to begin orthodontic treatment. Whether you’re visiting us for yourself or a family member, our goal is to provide a clear, informative, and stress-free experience from the very first appointment.
We take the time to understand your goals, evaluate your needs, and guide you through every step so you feel confident in your care.
Your First Visit
Your initial consultation is an important step in building a personalized treatment plan. During this visit, we gather the information needed to recommend the most effective approach for your smile.
At your first appointment, you can expect:
To learn more about this process, visit our What to Expect page.
Personalized Treatment Planning
No two smiles are the same, which is why every treatment plan is customized. We consider your dental structure, lifestyle, and preferences when recommending care. Our team ensures you fully understand your options before moving forward.
Depending on your needs, your plan may include:

Financial Options and Insurance
We believe orthodontic care should be accessible and transparent. Our team will walk you through all financial details so you know exactly what to expect. We Offer
Acceptance of many major insurance providers
Flexible payment plans
Assistance with insurance claims and paperwork

Preparing for Your Visit
To help make your first appointment as smooth as possible. Being prepared allows us to focus more on your care and less on paperwork.
Bringing your insurance information, if applicable
Arriving a few minutes early to check in
Writing down any questions you’d like to discuss
Ongoing Care and Support
Orthodontic treatment is a process, and our team is here to support you at every stage. We provide clear guidance, regular progress updates, and ongoing communication to ensure everything stays on track.
If you ever need assistance during treatment, including urgent issues, visit our Emergency Care page for helpful information.

Convenient Locations for Your Family
We proudly serve patients throughout Hermitage and nearby communities, making it easy to access care close to home.
Visit our Locations page to find the office that works best for you.

FAQs for New Patients
Do I need a referral to schedule an appointment?
No referral is necessary. You can schedule directly with our office at your convenience.
How long does the first appointment take?
Most initial consultations take about 45 minutes to an hour, depending on your needs.
Will I start treatment at my first visit?
In some cases, treatment may begin the same day, but this depends on your individual plan and preferences.
What should I bring to my first appointment?
Please bring your insurance information, any required forms, and a list of questions you may have.
Do you treat both children and adults?
Yes, we provide orthodontic care for patients of all ages, including children, teens, and adults.
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