Privacy Policy – Craig Family Orthodontics

Information We Collect

We may collect personal and non-personal information to provide you with the best possible experience and care.

Types of information we may collect include:

• Name, phone number, email address, and mailing address
• Health and dental history information
• Insurance and billing details
• Appointment and treatment records
• Website usage data (such as IP address and browser type)

This information is collected when you fill out forms, schedule appointments, or interact with our website.

How We Use Your Information

Your information is used to support your care and improve your experience with our practice.

We may use your information to:

• Schedule and manage appointments
• Provide orthodontic treatment and follow-up care
• Process payments and insurance claims
• Communicate with you regarding your care
• Improve our website and services

We only use your information for purposes directly related to your care or interactions with our office.

How We Protect Your Information

We implement appropriate security measures to protect your personal and health information from unauthorized access, disclosure, or misuse.

Our safeguards include:

• Secure data storage systems
• Restricted access to sensitive information
• Compliance with healthcare privacy standards
• Regular monitoring of our systems for security

Your privacy and confidentiality are a top priority at every level of our practice.

Sharing of Information

We do not sell or rent your personal information. We may share your information only when necessary and in accordance with applicable laws.

Information may be shared with:

• Insurance providers for claims processing
• Third-party service providers assisting with operations (such as billing or scheduling systems)
• Regulatory authorities if required by law

All third parties are required to maintain the confidentiality and security of your information.

Your Rights and Choices

You have the right to access and manage your personal information.

You may:

• Request access to your records
• Ask for corrections to inaccurate information
• Request limitations on how your information is used
• Ask questions about how your data is handled

To make a request, please contact our office directly through our Contact page.

Website Privacy

When you visit our website, certain non-personal data may be collected automatically to improve functionality and user experience.

This may include:

• Pages visited
• Time spent on the site
• Browser and device type

We may use cookies or similar technologies to enhance your browsing experience.

Third-Party Links

Our website may contain links to other pages, such as our Request Information page or external platforms. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies separately.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Questions About Your Privacy

If you have questions about this Privacy Policy or how your information is handled, please contact our team. You can reach us through our Contact page or speak with us during your next visit.